Third-Party Logistics

Comprehensive 3PL Solutions
for Efficient and Reliable
Distribution

OCR offers a comprehensive Third-Party Logistics (3PL) distribution model designed to meet the diverse needs of product storage and distribution. Using a hub-and-spoke approach, OCR’s model strategically integrates multiple regional distribution centers (RDCs) across the US and overseas to ensure efficient, timely deliveries to all regions, including remote and underserved areas.

OCR’s multi-tiered system optimizes the cost-effective transportation of mixed- loads. Consolidated logistics and less-than-truckload (LTL) management ensure smooth, on-time deliveries while maintaining product integrity and safety. Our solution provides a scalable, flexible, and resilient approach to supply chain management, ensuring the highest quality, efficiency, and reliability standards.

Supporting Quality, On-Time Deliveries, and Exceptional Customer Service

OCR ensures that quality, on-time deliveries, and exceptional customer service are at the core of our logistics approach. The system is designed to meet the unique challenges of storing and distributing goods, especially in remote areas, and includes:

Quality Control:
OCR’s ISO 9001:2015-certified Quality Assurance (QA) processes are designed to ensure product integrity from receipt to delivery. We monitor product conditions at every step, including expiration dates, packaging damage, temperature controls, and other product-specific parameters.

On-Time Deliveries:
Utilizing multi-compartment trucks, OCR’s RDCs allow for efficient, on-time deliveries to both urban and remote areas. Our system also manages LTL shipments to guarantee on-time deliveries for smaller or mixed orders.

Exceptional Customer Service:
OCR uses a Microsoft Dynamics-based platform that integrates with existing systems to provide real-time tracking, automated notifications, and proactive scheduling adjustments. Our 24/7 customer service team ensures constant communication and swift resolution of any issues or changes in delivery requirements.

Automation Driving Resilience and Scalability

OCR’s advanced logistics solutions and real-time data visibility address key program challenges by ensuring a resilient, efficient, and reliable supply chain. Some key strategies include:

Distribution Resilience:
OCR’s hub-and-spoke model, supported by multiple RDCs, provides redundancy, ensuring uninterrupted deliveries even during disruptions.

FEFO Inventory Management:
Using an ISO 9001-certified warehouse management system, OCR ensures automated, real-time inventory management on a FEFO basis, reducing waste and maintaining product freshness.

Scalability and Technology Integration:
Our flexible system adjusts storage capacity to handle fluctuating demand, and our integrated technology provides visibility into every aspect of the supply chain, ensuring efficient communication and operations.

Contract Incentives to Enhance Supply Chain Resilience

OCR’s contract-management process follows FAR guidelines, offering subcontracting incentives that ensure supply chain resilience through engagement with small and regional distributors. This includes:

Performance-Based Incentives:
OCR rewards distributors for maintaining high delivery rates and adhering to quality standards, particularly in challenging or remote areas.

Subcontracting Incentives:
Financial incentives encourage broader participation of small businesses and regional distributors, promoting a more resilient and flexible supply chain.

Flexibility in Subcontracting:
OCR allows subcontracting flexibility, particularly for distributors that meet necessary performance standards, contributing to supply chain innovation and efficiency.

Data Management Utilizing AI/ML

At OCR, we utilize AI/ML-based technologies for accurate product tracking, demand forecasting, operational efficiency, and cost optimization. We provide our clients with key data points, including:

Pallet Positions and Square Footage::
Information on the number of pallet positions required for all products and the associated warehouse space requirements.

Shipment Periodicity:
The frequency of shipments, including expected delivery volumes for different periods, enabling efficient resource planning.

Delivery Locations and Product Details:
Accurate tracking of delivery locations, including remote areas, and product types to determine specific storage and transportation needs.

Quality Assurance, Customer Service, and Performance Metrics

OCR recommends leveraging its proven USG (QA/QC) processes to ensure all supply chain activities meet performance standards. Key recommendations include:

Quality Control:
Real-time monitoring of product conditions (e.g., shelf-life) and regular audits to ensure compliance.

Customer Service:
Automated notifications and real-time updates through an integrated system ensure stakeholders are consistently informed of delivery statuses and any potential issues.

Performance Metrics:
To ensure continuous improvement, OCR recommends tracking key performance indicators (KPIs) such as on-time delivery rates, order accuracy, and customer satisfaction.

ABOUT OCR

About OCR

Leadership Team

Our Services

Asset Management

Warehouse Management

Supply Chain Management

Integrated Logistics

Value Added Reseller

Our Solutions